The "best" free live chat software can vary depending on your specific needs and requirements. However, here are some popular and well-regarded options for free live chat software as of my last knowledge update in September 2021:
Tawk.to: Tawk.to is a feature-rich live chat platform that's completely free. It offers real-time visitor monitoring, customization options, and mobile apps for on-the-go support.
LiveChat: LiveChat offers a free 14-day trial that allows you to test its live chat features. While it's not permanently free, it's considered one of the top live chat solutions for businesses due to its user-friendliness and integrations.
HubSpot Live Chat: HubSpot offers a free live chat tool that's part of its larger suite of customer relationship management (CRM) and marketing tools. It's suitable for small businesses and includes features like chatbots and chat forms.
Smartsupp: Smartsupp provides a free live chat solution with features like visitor recording and Google Analytics integration. It's great for those who want to understand their visitors' behavior.
Crisp: Crisp offers a free tier for small teams and startups. It includes features like chatbots, mobile apps, and email campaigns.
Zendesk Chat (formerly Zopim): Zendesk Chat offers a free trial period and a free plan with limited features. It's known for its integration with Zendesk's other customer support tools.
Pure Chat: Pure Chat provides a free version with a robust set of features for small businesses. It includes visitor tracking, canned responses, and customization.
Drift: Drift offers a free plan that's suitable for small businesses and startups. It includes live chat, chatbots, and email marketing.
Please note that the features, limitations, and pricing models of these tools may have changed since my last update in September 2021. It's essential to visit their respective websites to check for the latest information and compare them based on your specific requirements and preferences. Additionally, some software may have shifted to a freemium model since then, meaning they offer a free version with limitations and paid plans with advanced features.
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